The flame that warms Zagorje
We supply gas to households and businesses in nine municipalities of Krapina-Zagorje County. We maintain and monitor a network of about 500 km, and our emergency service is available 24/7.
About us
Plin Konjščina d.o.o. has operated since 1 January 2009, when the energy activities of Komunalac Konjščina were separated into a company of their own, and it is now wholly owned by Termoplin d.d. of Varaždin. As the distribution system operator, we develop the network and connect new customers. We supply gas to households under the public service and to businesses on market terms.
- Distribution system operator for nine municipalities of Krapina-Zagorje County
- Public service gas supplier for households since 1 April 2021
- Gas supply for businesses on market terms, with offers tailored to consumption and a clear breakdown of costs
- Emergency service available 24 hours a day, 365 days a year
- Regular gas quality control and continuous monitoring of network safety
Notices
All notices- Gas quality
Objavljena ogrjevna vrijednost plina za srpanj i kolovoz 2026.
Gornja ogrjevna vrijednost na izlazu Konjščina iznosila je 11,37 kWh/m³ u srpnju i 11,55 kWh/m³ u kolovozu.
- Advice
Pripremite trošila i dimnjak za sezonu grijanja
Servis plinskog kotla i pregled dimnjaka prije prvog paljenja grijanja pridonose sigurnosti i manjoj potrošnji plina.
- Prices
Cijene javne usluge opskrbe plinom od 1. listopada 2026.
HERA je utvrdila iznose tarifnih stavki za razdoblje od 1. 10. do 31. 12. 2026. (NN 101/2026).
Planned works and supply interruptions are published on the Network status and works page.
- Free info line0800 200 198
- Office hoursMon-Fri 07:00-15:00
Customer services
Meter readings, bills, prices, switching supplier and complaints. Most requests can be handled in writing, without visiting the office.
Meter reading
By submitting your meter reading through the form, you pay for the gas you actually use.
Submit a readingBills and payment
Bills by email and payment free of charge at the Konjščina and Zlatar post offices.
Learn morePrices and tariffs
Current public service gas prices by tariff model.
See pricesSwitching supplier
Procedure, forms and deadlines for switching your gas supplier.
How to switchDisconnection and reconnection
Temporary suspension, terminating the supply contract and reconnection.
Learn moreComplaints
We reply to written complaints within 15 days of receipt.
Submit a complaintDistribution area
We take gas from the transmission system at the metering and pressure reduction station in Konjščina. From there it travels through a high-pressure pipeline to the reduction stations, and through the medium-pressure network to customers. Hover over a place on the map to see its details.
Schematic map: place locations are accurate, pipeline routes are simplified.
- Konjščina
- Zlatar Bistrica
- Marija Bistrica
- Lobor
- Budinšćina
- Hrašćina
- Gornja Stubica
- Novi Golubovec
- Mihovljan
Gas in six steps
The connection procedure, from checking whether a connection is possible to turning on the gas. How long it takes depends on the distance from the existing network and on when the internal installation is ready for testing.
- STEP 01
Address check
Based on the address of the building, we check whether the gas network runs along your street.
- STEP 02
Application
The connection application is submitted together with the required documents.
- STEP 03
Contract
We set the connection fee and sign the connection contract.
- STEP 04
Installation
An authorised contractor installs the indoor gas installation.
- STEP 05
Service line and meter
We build the service connection and install the gas meter.
- STEP 06
Testing
Once an authorised inspector has approved the installation, we turn on the gas.
First flameand a gas supply contract
Do you smell gas?
- Put out any flame and do not strike matches or lighters.
- Do not touch switches, plugs or electrical appliances.
- Open windows and doors and air the room well.
- Close the main valve in the gas cabinet or at the meter.
- Go outside and warn your household and neighbours.
- Call us from outside the area where you can smell gas.
The emergency team is available every day, including weekends and public holidays.
All about safetyEnquiries, requests and complaints
We accept enquiries about connection, bills, meter readings and complaints in writing, and by phone on weekdays from 7:00 to 15:00. In the event of a fault or a smell of gas, the emergency service is available 24/7.